10 Tips to Improve Customer Service

I would like to share with you these ten tips to improve your life at work. If you work at the school, at the hospital, or in a company, be aware that each person around you is significant, and the treatment that you give us the same that you will receive.

1. Be aware that your clients, patients, co-workers, or students are essential in your job.
2. Solve all issues and complaints in a short matter of time, the value that the client, patients, or students’ time spent in the waiting room.
3. Treat each client, patient, co-worker, or student like you would like to be treated, be kind, and respectful.
4. Build a positive relationship with them.
5. Help instead of judging.
6. Re-direct all calls or complaints to the right co-worker/department.
7. Do not take complaints personally.
8. Keep your voice clear and in a warm tone.
9. Be comprehensive to your client, patient, co-worker or student “One day you could be in their shoes.”
10. Receive them with a smile and with a friendly greeting.